Diane Mika Presenting at Human Capital Management Excellence Conference

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Mutually Assured Success: How to leverage external training to manage risk, boost learner engagement and educate customers

Presented by:
Diane P. Mika, Senior Vice President, Director of Risk Management Education, Berkley Design Professional
Adam Ballhaussen, Senior Director of Customer Education and Advocacy, Docebo

Tuesday, January 31, 2023
1:15 PM to 1:45 PM

When an action or system benefits all parties involved, it’s called mutually assured success. For example, when an employee education program helps people grow their careers and equips them with the skills that their organization needs. It’s a win-win.

Berkley Design Professional—a professional liability insurance company for architects and engineers—built an extended enterprise learning program that created mutually assured success for them and their clients. Policyholders who use the LMS make fewer claims, smaller claims, and renew their policies more often. Both parties are saving time and resources on claims, payouts, and deductibles.

Even more incredibly, these tailored learning programs were so compelling and effective that making them available to prospective customers helped Berkley close more deals, going from a conversion rate of 15% to over 90%!

Join this session to learn how Berkley DP’s team built and deployed their BDP Risk®️ learning platform with Docebo and their secrets and tips for exceptional results.

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Berkley Design Professional’s BDP Risk® Learning Management System Wins Both Gold and Silver 2021 Brandon Hall Group Awards

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Monterey, Calif. (December 15, 2021) – The BDP Risk® Learning Management System (LMS) from Berkley Design Professional (BDP), a division of Berkley Alliance Managers, a Berkley Company, has won the Brandon Hall Group Excellence Award for Learning for the third consecutive year. This year’s Silver Award within the “Best Advance in Custom Content” category reaffirmed Berkley Design Professional’s sustained results in helping design professionals improve their practices and mitigate professional liability claims.

In addition to this highly-coveted honor recognizing self-paced, custom-designed online courses related to workplace learning, the BDP Risk® LMS program also received the Brandon Hall Group 2021 Gold Award for “Best Advance in Creating an Extended Enterprise Learning Program.” The award acknowledges the organization’s successful efforts to attract and retain customers with specialized, impactful content.

“BDP Risk® is a state-of-the art risk management program and LMS platform that helps policyholders avoid professional liability claims, improve management practices, enhance business performance and qualify for premium rating credits,” said Diane P. Mika, vice president and director of risk management education at Berkley Design Professional. “As a result of these widely recognized and value-added benefits, usage of the LMS has helped us attract new clients, retain existing clients and decrease the frequency of claims.”

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Berkley Design Professional’s BDP Risk® Learning Management System Named Brandon Hall Group 2019 Bronze Excellence Award Winner

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BrandonHallBronze

Monterey,Calif. (December 10, 2019) – Berkley Design Professional (BDP), a division of Berkley Alliance Managers, a Berkley Company, has won the Brandon Hall Group 2019 Bronze Excellence Award for Learning for its BDP Risk® Learning Management System (LMS). Awarded within the “Best Advance in Custom Content” category, the coveted honor recognized Berkley Design Professional’s successful efforts to help design professionals improve their business practices and mitigate claims.

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