Free Webinar: Risk Management Essentials of the New Normal

Posted by & filed under Events.

Presented by:
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional
Andrew D. Mendelson, FAIA, Executive Vice President, Chief Risk Management Officer, Berkley Design Professional

Thursday, September 18, 2025
10-11 AM Pacific
12-1 PM Central
1-2 PM Eastern

Submitted for 1.0 AIA Learning Units 
1 RCEP Professional Development Hours+

Berkley DP policyholders who participate in this program can qualify for a 15% Risk Management Education credit. Contact your agent for further information*

In today’s rapidly evolving AEC landscape, risk management fundamentals are more critical than ever. This webinar explores how post-pandemic shifts, emerging technologies, and changing client expectations are reshaping professional liability exposure for architects and engineers. Gain actionable insights and tools to protect your firm and enhance risk resilience in the “new normal.”

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Navigating Purchase Orders as Contracts – What is the Design Professional to do?

Posted by & filed under BDP Blog.

By Diane Mika
Senior Vice President, Risk Management Officer
Berkley Design Professional, a Berkley Company

June 12, 2025

Signed contracts are recommended for every project. In a perfect world, this would be in the form of a professional services agreement that acknowledges the standard of care and complies with your professional liability insurance coverage. To accomplish this outcome, many design firms incorporate their standard terms and conditions into their proposal documents or use their standard agreements or those written by professional associations such as the AIA or EJCDC.

However, it is not unusual for an architect, engineer, or other design professional to be presented with an owner’s purchase order form (PO) or, for engineering or other design services requested by a contractor (including design-build), with a contractor’s construction subcontract. In general, these forms are not appropriate for design or other professional services and should not be used except for limited scope projects. In that event, there are eight clauses you should add to help reduce risk and properly address professional liability exposure including Standard of Care, Schedule, Disclaimer of Construction Responsibility, Document Ownership and Indemnification, Third-Party Exposure, Limitation of Liability and Waiver of Consequential Damages.

In the example language provided in this document, the term “Consultant” is intended to represent the design professional in contract with the “Client.” You should adapt the language to reflect the defined titles of the parties in your agreement.

1. Standard of Care

Purchase Orders and construction subcontracts are intended for use with product vendors and contractors that operate under a warranty standard—they can guarantee their work product. In contrast, architects and engineers perform design services under a professional Standard of Care (SOC) and carry professional liability insurance (PLI) to cover related errors and/or omissions—perfection is not expected. Therefore, you should establish the SOC as an initial clause in a PO or construction subcontract, with an express disclaimer of warranty and fiduciary relationships.

Standard of Care
[DESIGN FIRM NAME] is a consultant providing professional design services on the Project (“Consultant”). Consultant shall perform its services consistent with the professional skill and care ordinarily provided by consultants practicing in the same or similar locality under the same or similar circumstances (“Standard of Care”). Consultant shall perform its services as expeditiously as is consistent with such professional skill and care and the orderly progress of the Project. Notwithstanding any other representations made elsewhere in this Agreement or in the execution of the Project, this Standard of Care shall not be modified. No warrantees or guarantees are expressed or implied under this Agreement or otherwise in connection with Consultant’s services.

Consultant shall act as an independent contractor at all times during the performance of its services, and no term of this Agreement, either expressed or implied, shall create an agency or fiduciary relationship.

2. Schedule

Your schedule of services should be written in the context of the SOC and a mutually agreeable project schedule subject to revision as the project proceeds—not as a “Time is of the Essence” requirement, which would expose your firm to uninsured strict liability as a performance guarantee.

Project Schedule
Consultant shall provide its services in accordance with the project schedule and schedule for performance of Consultant’s design services, which schedules may be modified periodically with the mutual agreement of Client and Consultant and for factors beyond the control of Consultant. In the event Consultant is hindered, delayed, or prevented from performing its obligations under this Agreement as a result of any cause beyond its reasonable control, including but not limited to delays due to power or data system outages, acts of nature, public health emergencies including but not limited to infectious disease outbreaks and pandemics, governmental orders, or directives, failure of any governmental or other regulatory authority to act in a timely manner, failure of Client to furnish timely information or approve or review Consultant’s services or design documents, delays caused by faulty performance by Client’s contractors or consultants, or other unforeseen conditions, the time for completion of Consultant’s services shall be extended by the period of resulting delay and compensation equitably adjusted. Client agrees that Consultant shall not be responsible for damages, nor shall Consultant be deemed in default of this Agreement due to such delays.

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Diane Mika Presenting at Society for Design Administration (SDA) EDSymposium25

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Managing Evolving Risks of AI in Design and Construction

Presented by:
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Wednesday, May 21, 2025
11:15-12:15 PM

Diane Mika, senior vice president and risk management officer, will be speaking at the Society for Design Administration (SDA) EDSymposium25. She will present on “Managing Evolving Risks of AI in Design and Construction”.

More details on the event below.

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Design and construction technology has continuously evolved, with artificial intelligence (AI) being the latest advancement. This session will provide an overview of how AI can be effectively administered within design firms. Key topics include establishing a vision and intended use for AI and implementing written AI practice standards. Presented by a professional liability insurance specialist, this session will also emphasize the importance of maintaining human oversight to uphold professional responsibility and
the standard of care.

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Free Webinar: Reviewing Contracts for Professional Liability Coverage and Risk

Posted by & filed under Events.

Presented by:
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Tuesday, February 11, 2025
10-11:15 AM Pacific
12-1:15 PM Central
1-2:15 PM Eastern

Approved for
1.25 AIA Learning Units 
1.25 RCEP Professional Development Hours+

Berkley DP policyholders who participate in this program can qualify for a 15% Risk Management Education credit. Contact your agent for further information*

Before signing on the dotted line, you should carefully review every contract in the context of project-specific requirements, conditions, your firm’s standards and protocols, and language that is consistent with your professional liability insurance. During our upcoming webinar, Diane P. Mika, Senior Vice President, Risk Management Officer will showcase actual contract clauses that have crossed our desk and explain how to edit them for insurability.

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Free Webinar: Connectable – How to Strengthen Team Connection in the New Era of Work

Posted by & filed under Events.

Presented by:
Ryan Jenkins, CSP, WSJ Bestselling Author & Speaker, RyanJenkins.com
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Wednesday, May 15, 2024
10-11 AM Pacific
12-1 PM Central
1-2 PM Eastern

1.0 AIA Learning Unit+
1.0 RCEP Professional Development Hour+

Berkley DP policyholders who participate in this program can qualify for a 15% Risk Management Education credit. Contact your agent for further information*

A colossal 72% of global workers feel isolated at least monthly; with 55% saying at least weekly. Remote work, advancing technology, and an always-on work culture are fracturing our relationships resulting in deep disconnection. Ryan Jenkins distills everything you need to know about what’s causing today’s workforce disconnection and how you can increase connection to boost belonging, engagement, retention, and performance with employees at every level.

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What to Do When a Client Wants to Cut Construction Phase Services

Posted by & filed under BDP Blog.

By Diane Mika
Senior Vice President, Risk Management Officer
Berkley Alliance Managers, a Berkley Company

March 20, 2024

The construction phase is when your design comes to life. It’s also where most claims rise to the surface. When you provide construction administration (CA) services, you are able to observe whether construction is progressing in general conformance with the Construction Documents, assist your client to identify and resolve problems and respond to requests for information (RFIs) to clarify your design intent. Construction phase services are essential to managing your professional liability risk—and your client’s overall project risk.

We frequently see projects where clients want to eliminate the design professional’s construction phase services in a misguided attempt to save money. In this situation, you need to help your client understand that CA services are to their benefit and the overall success of the project—and, in fact, that these duties are an important part of a design professional’s normal standard of care.

The Risks of Not Providing CA Phase Service
If you are not involved in CA, you won’t be available or able to address issues that arise on the project including site observation, interpretation of the construction documents, addressing legitimate RFIs, processing submittals, certifying pay requests and issuing Certificates of Substantial Completion. What’s more, contractors are typically dependent on the design professional for these activities, which are critical for the proper execution of the project during construction. The big question for your client is: How will the project be accomplished without you, as the design professional, providing these services?

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Diane Mika Presenting at Deltek ProjectCon 2023

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From Scope Creep to Profitability: Managing Chance and Your Client’s Expectations

Presented by:
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Tuesday, October 17, 2023

Diane Mika, senior vice president and risk management officer, will be speaking at Deltek ProjectCon 2023.

Mika will present on “From Scope Creep to Profitability: Managing Chance and Your Client’s Expectations”.

More details on the event are below.

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Change challenges the basic premise of project management: the control of resources to meet a certain objective by a specific date within a finite budget. Scope creep happens when there is an expansion of services provided without a corresponding increase in the design professional’s fees or recognition of additional risk exposure. The good news is that while change is inevitable, scope creep is not. This session will help you learn the triggers for change and how to manage the change process to maintain your client relationships—and your firm’s profitability.

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Diane Mika Presenting at Society for Design Administration (SDA) EDSymposium23

Posted by & filed under Events.

Managing Risk Through Effective Contracts

Presented by:
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Tuesday, June 13, 2023

Diane Mika, senior vice president and risk management officer, will be speaking at the Society for Design Administration (SDA) EDSymposium23.

Mika will present on “Managing Risk Through Effective Contracts” as part of the conference’s Project Administration Workshop.

More details on the event below.

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Everyone practices project management. Whether getting a building out of the ground, planning a health care open enrollment, an office move, or working a marketing plan, the skills needed to reach your goal rely on project management:  budgeting, scheduling, communicating, and managing people. The role of the project administrator (PA) in managing A/E projects also requires an understanding of project phases, contract administration, document control, financial management, and risk management.

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Diane Mika Presenting at Human Capital Management Excellence Conference

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Mutually Assured Success: How to leverage external training to manage risk, boost learner engagement and educate customers

Presented by:
Diane P. Mika, Senior Vice President, Director of Risk Management Education, Berkley Design Professional
Adam Ballhaussen, Senior Director of Customer Education and Advocacy, Docebo

Tuesday, January 31, 2023
1:15 PM to 1:45 PM

When an action or system benefits all parties involved, it’s called mutually assured success. For example, when an employee education program helps people grow their careers and equips them with the skills that their organization needs. It’s a win-win.

Berkley Design Professional—a professional liability insurance company for architects and engineers—built an extended enterprise learning program that created mutually assured success for them and their clients. Policyholders who use the LMS make fewer claims, smaller claims, and renew their policies more often. Both parties are saving time and resources on claims, payouts, and deductibles.

Even more incredibly, these tailored learning programs were so compelling and effective that making them available to prospective customers helped Berkley close more deals, going from a conversion rate of 15% to over 90%!

Join this session to learn how Berkley DP’s team built and deployed their BDP Risk®️ learning platform with Docebo and their secrets and tips for exceptional results.

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