From Scope Creep to Profitability: Managing Chance and Your Client’s Expectations

Presented by:
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Tuesday, October 17, 2023

Diane Mika, senior vice president and risk management officer, will be speaking at Deltek ProjectCon 2023.

Mika will present on “From Scope Creep to Profitability: Managing Chance and Your Client’s Expectations”.

More details on the event are below.

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Change challenges the basic premise of project management: the control of resources to meet a certain objective by a specific date within a finite budget. Scope creep happens when there is an expansion of services provided without a corresponding increase in the design professional’s fees or recognition of additional risk exposure. The good news is that while change is inevitable, scope creep is not. This session will help you learn the triggers for change and how to manage the change process to maintain your client relationships—and your firm’s profitability.

Learning objectives for this session include:

• Recognize that a concise definition of scope of project and services is a critical component of contract administration
• Identify potential risks in reduction of professional services in construction documents and construction administration
• Explore strategies to identify and control project modifications using change management tactics
• Learn how to manage the implications of change through proactive communication and documentation