Peace of Mind

Ultimately, design professionals purchase insurance for risk mitigation and to have a positive experience if a claim does arise. Our exceptional claims handling is just one of the many reasons our policyholders and brokers trust Berkley Design Professional to provide them with superior protection.

Every day our claims professionals put our policyholders and their brokers first. We do so through the exceptional way we handle claims: efficiently with expertise!

Our comprehensive claims solutions make us far more than just another insurance carrier:

  • Our dedicated and experienced in-house claims professionals treat everyone with respect.
  • We are partners, we listen, your opinion matters!
  • We help to minimize the stress and worry a claim can bring by educating and supporting both the policyholder and broker throughout the claim process.

5-Star Experience!

The surveys say it all! Our policyholders rated the performance of our claims team – 5 out of 5 stars!

Here’s what policyholders and brokers are saying about our claims team:

“Lisa MacKay was able to help us understand our position on this matter and whether there was going to be a potential claim against us if we provided expert witness testimony. Her assistance helped us go forward with better knowledge of how to address the deposition and trial.”

Rodney Zubella, President/CEO
Vierbicher

“My contact, Cindy Russell, has been available when needed, able to explain the current circumstances, and assist in gaining representation. Cindy has been very professional and has been a great asset in understanding the issues that I have been presented.”

Craig Elliott, Managing Partner
Elliott Workgroup

“Liz Molina was both responsive and an excellent resource in support of my claims negotiations with our client. Liz responded promptly when contacted and also checked in during periods of relative inactivity.”

Mark C., Partner
Mid-Size Architecture Firm

“Cindy Russell is excellent. She is very responsive and always helpful. SWBR made a business decision to resolve this matter so the level of satisfaction is really about the circumstances rather than Berkley Design Professional’s service. I am very satisfied with Berkley Design Professional’s and Cindy Russell’s help in resolving this matter.”

Finance Manager
SWBR

“Derek is very responsive on matters. He is a valued partner to our company in the claims handling process.”

Scott Scoville, CFO
Midwest Engineering Firm

“We all enjoy working with Derek. He’s smart, responsive and insightful.”

Jane Leopold-Leventhal, Esq., Chief Legal Counsel
Bohler Engineering

For example, our claims team recently sprang into action to help our policyholder in a Western state to:

  • Overcome luxury homebuilding issues at an upscale development.
  • Negotiate a quick settlement that reduced a large claim to a smaller payout.
  • Maintain the insured’s reputation and integrity, while protecting against future action.

And just in the nick of time before the torrential rains began…

  • A few days before the severe rain storm would hit, a homeowner contacted our policyholder, a geotechnical firm, with a report of movement in a slope outside of their home.
  • We moved quickly, the very evening we were notified, by having our claims manager speak with the broker and insured to resolve the situation.
  • Because of our swift response the homeowner received the approval to work with a firm to stabilization the slope prior to the storm, thus avoiding a disastrous situation.